30 oz Flip Straw Insulated Tumbler | Leakproof | Cupholder-Friendly | BPA-Free

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• Because we work with international suppliers and warehouses, returns are processed through our U.S. return facility.
  
  Refunds/replacements are only possible if payment was made within 90 days prior to the refund request.
• Any order older than 90 days is automatically ineligible, regardless of the reason.

Eligibility for Returns

To be eligible for a return, your item must be:

• In the same condition as received
• Unused and unworn
• In its original packaging
• With proof of purchase
  
  

How to Request a Return

To start a return, contact us at:
📧 support@leveez.com

If your return is approved, we will provide detailed instructions and the return address. 

Return Address

Because we work with international suppliers and warehouses, returns are processed through our U.S. return facility.
The exact return address will be provided after your return request is approved.

⚠️ Items sent back without prior approval will not be accepted.
You can always contact us for any return question at support@leveez.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.